Refund Policy

Effective October 23, 2026

FindNuro card subscriptions bought on findnuro.com are sold by Paddle.com, our online reseller and Merchant of Record.

• First payment, 14 days: if you are not satisfied with a new subscription, you can request a full refund of your first payment within 14 days of purchase.
• Renewals: renewal payments are generally non-refundable, except where applicable law or Paddle's policies require a refund.
• Cancel anytime: cancel on your FindNuro Account page; you keep access until the end of the period you already paid for, and you are not charged again.
• Your legal rights are not affected, including any withdrawal rights for consumers in the EU, EEA and UK.
• How to ask: email contact@shahidllc.us with your FindNuro account email, or contact Paddle at https://paddle.net. Refunds go back to the original payment method.
• After a refund, the subscription ends and paid features stop immediately.
• Other channels: PayPal subscriptions, and purchases made in the iPhone or Android app, follow the rules shown for those channels (Apple and Google handle in-app refunds).