Manage or disconnect your Amazon connection
Refresh a region, reconnect when it expires, change the default store, disconnect, and remove FindNuro's access on Amazon's side.
Video coming soon. The steps below are complete.
Manage your Amazon connection in ✦ AI Agent › Connections, on the Amazon Seller Central (SP-API) card.
Region status
| Status | Meaning | What to do |
|---|---|---|
| Connected | Working | Nothing |
| Not connected | This region isn't authorized | Press Connect Amazon for… |
| Permission missing | A required permission wasn't granted | Press Reconnect… and allow every permission |
| Reconnect needed | The authorization expired or was removed on Amazon | Press Reconnect… |
| Error | Amazon didn't answer correctly | Press Refresh; if it continues, reconnect |
Refresh
Press Refresh on a connected region to update the list of marketplaces you sell in, for example after you start selling in a new country.
Change the default store
Use Default Amazon store for the agent. Choose Not set (use the marketplace I name) if you prefer to name the marketplace in each request.
Disconnect
- On the region you want to remove, press Disconnect.
- Confirm. FindNuro deletes its stored authorization for this region.
Remove FindNuro on Amazon's side too
Amazon doesn't let apps cancel their own access, so to remove FindNuro completely:
- Sign in to Seller Central.
- Go to Apps and Services › Manage Your Apps.
- Find FindNuro and remove its authorization.
Frequently asked questions
What happens to my Amazon data after I disconnect?
Your authorization is deleted straight away. If no Amazon region stays connected, the Amazon data FindNuro still holds for you is deleted after 25 days, which is within the 30 days Amazon's policy allows. That includes copies of your listings, Amazon's check and submission results, and Amazon figures in AI Agent results. The same happens if you remove FindNuro in Seller Central. Reconnect before then and nothing is deleted. Your own drafts, product facts and photos stay until you delete them or your account.
Does cancelling AI Agent Pro disconnect Amazon?
When your plan ends, the AI Agent stops working with your store. To remove the authorization, disconnect as above. Deleting your FindNuro account deletes all stored AI Agent authorizations; also remove FindNuro in Seller Central as above.