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Troubleshooting

AI features problems

Fixes for AI limits, "AI paused", economy mode, AI errors and AI Agent runs that wait or fail.

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Video coming soon. The steps below are complete.

"AI features are included with Pro, Elite and AI Agent Pro"

You're on the Free plan. See Choose a plan.

"Daily AI limit reached"

It resets at midnight UTC.

"AI paused" or "You've used your plan's AI allowance"

AI features pause until your billing date. Everything else keeps working. You're never charged extra.

Answers feel shorter than before

You're probably in economy mode, which uses FindNuro's economical AI model to make your allowance last. It ends at your reset.

"The AI service had a problem"

Try again in a minute. You weren't charged a search.

"AI features are temporarily unavailable"

FindNuro's AI provider is not answering for anyone right now, for example during a provider outage. FindNuro watches for this and works to restore AI as quickly as possible. You weren't charged for the request, and it doesn't use up a run.

While AI is unavailable, everything that doesn't need AI keeps working: product research and filters, the Profit Calculator, your watchlist, and the supplier search links. Try the AI feature again later.

An AI Agent run is "Waiting"

  • Needs approval: open Approvals.
  • Waiting for connection: connect the account it names under Connections (for example the right Amazon region).
  • Needs your input: answer the agent's question in chat.

An AI Agent run failed

Press Retry. If it fails again, start a + New chat with a simpler request, or email contact@shahidllc.us with the time and the request.